Who are we?
We are a studio in the United Kingdom that produces DVDs about the beautiful coast and countryside, wonderful flora and fauna, history, and famous inhabitants of Great Britain (England, Scotland, and Wales (Cymru)), Northern Ireland, and Ireland (Éire). © 1991-2020 Discovery Films. All rights reserved. ICO registration number: ZA757327.
Who collects your information?
On our behalf PayPal collects your information. We then use this information to process your order for a DVD (s).
What information do we collect about you?
To process your order for a DVD (s), on our behalf PayPal collects your name, address, telephone number, email address, and the details about the DVD (s) that you have ordered. PayPal protects this information.
How is the information collected?
When you order a DVD (s) from our Web site, you are directed to PayPal's Web site to complete your order. At now time does during this order process does any of your information leave PayPal's Web site. Once you have placed your order via PayPal's Web site, PayPal then emails details of your order to us. This email contains your name, address, telephone number, email address, and the details about the DVD (s) that you have ordered. We access the information about your order via our PayPal account on the Web.
Why is your information collected?
How will your information be used?
We use your information for the sole purpose of us processing your order unless you contact us to ask us to keep you informed about a specific future DVD release (s). In this case we ask you to confirm in writing that this is what you want. We then confirm that we have received your request. In addition, we state that we will only use your name and email address to keep you informed about a specific future DVD release (s), that we do not share this information with any third party, and that you can contact us at any time to ask us to remove your name and email address from our mailing list for future DVD releases.
Apart from customers who have asked us to keep them informed about specific future DVD release (s), we do not conduct any other form of direct marketing. This includes direct marketing via post; telephone, both landlines and mobile phones (including text messages (SMS)); fax; and/or email. Therefore, we do not send any form of unsolicited communications, including Unsolicited Bulk Email (UBE) and its commercial equivalent Unsolicited Commercial Email (UCE). People more commonly refer to both UBE and UCE as spam, or less frequently, as junk email.
Who will your information be shared with?
On our behalf PayPal collects your information in order for us to process your order for a DVD (s). Apart from PayPal, we do not share your information with any other third party.
Access to your information and correction
You have the right to request a copy of the information that we hold about you. You can submit this request via email or via our address. Either way we do not charge for this service. Once we have received your request for a copy of your information, we will process this request promptly and send a copy of your information to you via the method you choose (i.e., via email or in the post).
We want to ensure that the information that we hold about you is accurate and up to date. You have the right to contact us to correct or remove inaccurate and/or out of date information. However, please note that
Other Web sites
Your right to complain to the Information Commissioner
You have the right to complain to the Information Commissioner if you are not happy with the way that we have processed your personal data. For details please visit How your information has been handled | ICO. However, please note that the Information Commissioner expects a customer of a company to first raise his or her concern with the company in question before reporting a concern to the Information Commissioner. For details please visit Raising a concern with an organisation | ICO. Therefore, if you have a concern please first raise it with us via email or by writing to us at Discovery Films, Kings Court Business Centre, 17 School Road, Birmingham, B28 8JG, United Kingdom. We will then endeavour to do everything we can to deal with your concern to your satisfaction and as promptly as possible.
How to contact us